Fun Warehouse – Store Manager Role
JOB DESCRIPTION: Store Manager
Salary: £21,000 – £23,000 + performance bonus
Closing Date: Monday 15 June 2019
You spend a lot of time at work, you should enjoy it! We are an independent fancy dress, balloon and party shop selling a huge range of fun and fabulous costumes, accessories and party supplies, and we’re looking for the right person to run our central Bristol shop.
We’re looking for someone who is passionate about customer service, enjoys putting a smile on peoples’ faces and is able to work independently, leading our small team from the shop floor. Our products are about having fun and the successful candidate will ensure shopping at Fun Warehouse is an enjoyable experience for customers and staff.
You’ll have a solid retail background that you’re looking to build on, with some leadership experience, for example, as a supervisor, Assistant Manager or Manager. Formal retail training would be an advantage but isn’t essential – we’re happy to work with you on product knowledge and specific training. You will be self-motivated, have a good eye for detail and enjoy achieving targets.
Because we are a small and growing business, this role will offer the right candidate a lot of scope, experience and responsibility.
About Fun Warehouse
Fun Warehouse is Bristol’s biggest and best fancy dress, balloon and party shop. We select our stock very carefully and take pride in helping our customers find the perfect outfit or accessory for their event. To complete the service, we also sell a wide range of balloons – from individual balloons for birthdays to large-scale installations with a wow-factor for corporate events. When it comes to our balloon creations, we love a challenge and we take care to source biodegradable products.
Partygoers and party planners can count on Fun Warehouse for the products and know-how to ensure party success! Our store is in The Galleries in central Bristol and we also have an online shop at www.funwarehouse.co.uk.
Role and Responsibilities
The Store Manager will have overall responsibility for our central Bristol store, working closely with the owner to ensure that the shop runs smoothly, continues to grow and the customer experience is a fun one!
The role covers all aspects of shop operations from stock receipt, storage and management, to visual merchandising, customer service, managing staff and achieving targets.
The successful candidate will play a key role in maximising sales within both the store and webshop. Our growth plans for Fun Warehouse are ambitious and there may be opportunities to progress within the business as it expands.
- Overall responsibility for the store including merchandising, loss prevention, customer service, delivering a positive brand experience and health and safety.
- Responsibility for the look and feel of Fun Warehouse, particularly ensuring that customers have an enjoyable and fun experience in store, to encourage repeat business.
- Managing staff development and training including delivery of our apprenticeship scheme, alongside the owner and external trainer.
- Working with the owner to create processes and procedures to ensure the smooth-running of the store, with responsibility for ensuring these are followed by the team.
- Working with the owner to set targets for the store and be responsible for achieving these targets.
- Identifying and planning appropriate promotions to increase sales and awareness of Fun Warehouse, in line with targets.
- Working with the owner to develop an annual plan for the shop, to include marketing, promotions, targets, incentives.
- Becoming competent in selling and making balloon arrangements.
Two positions available:
Daytime role – 25-30 hours per week – must be able to work weekdays/evenings/weekends
Night supervisor role – 40 Hours per week
Please send your CV to email@example.com or drop a CV instore noting which position you are applying for.
We have a fantastic opportunity for a Store Manager in to join our expanding network of bureau de change stores.
We’re passionate about our customers and putting them at the heart of everything we do so whether it’s a romantic weekend in Rome, a business trip to Brussels or fly-fishing in Finland you’ll lead your team by example through sharing your expert knowledge, offering the very best rates and delivering exceptional customer service.
As Store Manager you’ll be passionate about creating a welcoming, informative, fun and professional environment. You’ll be leading a small team of Sales Advisors to maximise sales and exceed targets and objectives by delivering excellent customer service as well as effective stock and rate management. You will lead on local marketing initiatives and search for business development opportunities to promote the branch and increase awareness in the local community.
You’ll be responsible for the overall smooth, efficient and compliant running of the store; leading, coaching and managing the team ensuring the highest standards are maintained and all staff are knowledgeable, fully trained and following all Company policies.
We’ll provide training and development to help build your knowledge, confidence and skills however you’ll need a genuine enthusiasm for great customer service, a motivation to learn and a real passion for helping people and inspiring your team.
You’ll have an infectious approach to delivering first class customer service with the ability to coach and inspire others to achieve this. You’ll have a demonstrable success in sales and exceeding targets with a strong understanding of how to make a local business successful twinned with the passion to create and deliver new ideas. As this role is all about currency you must be number focussed with excellent attention to detail and accuracy as well as a keen awareness for process and compliance. You’ll also need integrity and honesty with the initiative and drive to work autonomously and run an exemplary store.
About the opportunity
We open 7 days a week so you’ll need a flexible approach to your hours – as a Store Manager you’ll be working 40 hours a week usually over 5 days.
We can offer clear progression (especially for those that are flexible on location and keen to travel) and are proud of the number of roles we fill internally each year.
We like to reward our staff with competitive rates and as a Store Manager you’ll start on a salary of £19,500 and can earn up to £21,500 inclusive of bonus. Plus we offer 28 days holiday pro rata including Bank Holidays, increasing to 31 with service, contributory pension, medical cash plan, discounted travel money and free uniform. We also offer ongoing training and career progression opportunities as our business continues to grow, especially for those who are open to travel.
Please be aware that our roles can receive a high volume of applications and we may need to occasionally close a vacancy before the published expiry date. We don’t want you to miss out so recommend you submit your application as soon as possible. That also means that we can’t always get back to everyone who applies so if you’ve not heard from us within the 2 weeks after the closing date then on this occasion we won’t be progressing your application.
To apply please share your CV with a member of our store team or email your CV directly to firstname.lastname@example.org
Grape Tree Jobs
RETAIL SALES ASSISTANT – 12 HOURS PER WEEK
Established in 2012 Grape Tree currently has 122 stores in the UK
We are looking to recruit a confident and enthusiastic Retail Sales Assistant who can represent our Company in our Bristol store. You will be reporting to the Store Manager and typically your duties will include:
You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Sales Assistant of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.
a) Operate the till in accordance with the company instructions and as directed by the manager.
b) Provide the highest possible standard of customer service.
c) Ensure that the shelves are well filled/stocked and faced up at all times.
d) Assist with the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
e) Observe company rules at all times and report any breach of company rules witnessed.
f) Co-operate with all colleagues ensuring the smooth running of the store.
ESSENTIAL SKILLS / EXPERIENCE:
a) Ability to provide excellent customer service, ideally with experience in food retail.
b) Good cash handling skills.
c) Organised & practically minded, be able to roll your sleeves up and get stuck in!
You may have experience of the following: Retail Assistant, Food Retail, Supermarket, Store Assistant, Customer Service, Convenience Store, Sales Assistant etc.
The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours
If you have all of the skills stated above for the role of Retail Sales Assistant and feel the need for a fresh challenge, email your CV today to email@example.com or hand it in in store.
Eurochange – Sales Advisor
Job Reference: TMSA(K)BRIST Part-Time 20+hours and Fulltime 40+ hours
Salary: £8.50ph increased salary on successful completion of probation
With the rapid expansion of the business and continuing career opportunities available, there could not be a more exciting time to join eurochange ltd than now!
We select our products based on values, security and reliability so, as a Sales Advisor, you will be key to our business in delivering expert advice and excellent customer service.
Listening to your customers and offering a service tailored to them is paramount, so whether you are listening to their tales of trekking in Timbuktu, hiking in the Himalayas or even watching the sunset over the Serengeti, with our great rates on foreign currency, cash passports and many other products to offer, we want our customers to enjoy more of those priceless moments knowing they received a first class service from you!
Our Part-Time role offers 20 hours a week and our Fulltime role offers 40 hours a week however; you should be flexible sometimes to work up to 48 Hours per week depending on the needs of the business and should be adaptable and able to work on weekdays, weekends and Bank Holidays.
- You will be providing eurochange customers with exceptional service and expert knowledge to suit their needs.
- You will be responsible for promoting eurochange products to meet and exceed your personal targets and other key performance indicators, along with providing a positive contribution to the store’s profitability.
- You will help to maximise new business leads, as well as service existing business/clients on a day to day basis.
- You should be adaptable and able to work on weekdays, weekends including bank holidays, with flexibility to work in others stores within your cluster and region.
- You will demonstrate an ability to process all transactions efficiently and accurately, avoiding any discrepancies that can result to any financial loss to the business.
- You should have the ability to take full ownership of your branch, in most cases working independently to ensure the highest level of professionalism, even when under pressure.
We commit to maximise the full potential of all our employees and offer full support and training along with a competitive salary and bonus to make you a Foreign Exchange Expert, so if you can answer “YES” to the following, we want to hear from you!
- Do have a minimum of 6 months retail experience, or equivalent experience in a customer driven environment
- Have experience processing numerous cash and electronic transactions in a busy environment
- Have experience within a customer facing and fast paced role.
- Confident working on your own initiative or as part of a team.
If you have a genuine passion for customer service and are motivated to meet sales targets, “Apply Now”!