Ramsdens Vacancies available at The Galleries

Branch Manager – Full time position 38.75 hrs per week working 5 days out 7 on a flexible rota .

Previous experience in retail or fs environment preferred.

Duties and Responsibilities

  • Review operational turnover, maintain maximum efforts to achieve agreed operating income
  • Manage and closely control company assets
  • Support branch staff
  • Ensure staff are fully trained and maximise all sales opportunities
  • Maintain high standards of branch housekeeping
  • Maintain a safe working environment adhering to Company Health and Safety policies
  • Ensure staff are effectively trained, coached to meet branch requirements and review staff performance
  • Manage and control window displays
  • Monitor stock handling by staff
  • Cooperate with the audit team
  • Actively participate in marketing promotions
  • Competitor intelligence
  • Monitor and review employee absence
  • Assist branch recruitment where necessary
  • Manage customer complaints
  • Ability to use menu driven packages with confidence
  • Understanding and working within the legal requirements of various legislation

 

Branch Assistant – Full time 38.75 per week working days out 7 on a flexible rota .

Part time 2 days per week (16HRS ) on a flexible rota.

Previous experience in retail or fs environment preferred.

Desirable attributes of the Branch Assistant

  • Be able to demonstrate how you have made a contribution to a successful team
  • Be able to demonstrate how you have managed your own priorities in a work situation
  • Previous experience of selling within a retail or FS environment
  • Have previous face-to- face customer experience. Can clearly articulate your opinion of excellent customer service
  • Have good listening skills. Be able to solve basic customer and colleague communication issues
  • Have knowledge of menu driven computer systems

In the first instance please apply with cv to recruitment@ramsdensfinancial.co.uk